Privacy Policy

At El Cortijo del Pino, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect the personal information of our customers and visitors to our website. By using our services, you agree to the practices described in this policy.

Information we collect

We may collect and process the following personal data:

Name, surname, and contact information (email, phone number, address).
Payment information to process bookings.
Stay details, such as check-in and check-out dates, preferences, and special requests.
Information automatically collected when visiting our website, such as IP address, browser type, and pages visited, through cookies and similar technologies.

2. Use of Information

The information we collect is used for the following purposes:

To process and manage bookings.
To communicate with you regarding your stay.
To personalize your experience and fulfill your requests.
To comply with our legal and regulatory obligations.
To improve our services and user experience on our website.

3. Legal Basis for Data Processing

The processing of your personal data is based on:

The execution of a contract when you make a booking or request specific services.
Your consent for the use of cookies and the sending of promotional communications.
Our legitimate interest in improving our services and ensuring website security.
Compliance with applicable legal obligations.

4. Sharing Data

We do not share your personal data with third parties, except in the following circumstances:

With external service providers who help us operate the accommodation and manage bookings (e.g., payment platforms or booking management systems).
When necessary to comply with the law or respond to legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

You have the following rights regarding your personal data:

Access your personal data and obtain a copy of it.
Request the correction of inaccurate or incomplete data.
Request the deletion of your personal data when it is no longer needed for its original purposes.
Restrict the processing of your data in certain circumstances.
Withdraw your consent for data processing based on your consent.
File a complaint with the relevant data protection authority.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have questions or concerns about this privacy policy or how we handle your personal data, you can contact us at:

El Cortijo del Pino
Email: info@cotijodelpino.com